Default Billing:

All members are required to keep an active credit/debit card on file to be used for membership payments, retail purchases or any other purchase within the gym.

Refunds:

Upfront payments will not be refunded if already processed.

Fee Increases:

Your fees may be subject to change during your time at CrossFit Caloundra.

Transaction Fees:

Fees associated with your membership payments are as follows ($0.35 + 1% for direct debit and $0.35 + 1.75% for credit card payments). Any failed transaction will result in a $6 fee that is billed on your next debit.

Notice for Membership Cancellation:

Week-to-week memberships must give 2-weeks of membership dues notice to cancel which will start on the following Monday from request.

Early cancellation of term memberships (6 & 12 month), are required to pay an early cancellation fee of 50% of the remaining amount due on the membership.

PT members must give 1-week notice to cancel any 1-on-1 training.

Open gym memberships must give 1-month notice to cancel.

Automatic Renewals:

At the conclusion of a membership agreement duration, the membership will auto-renew for the same duration, at the current rate of that membership at that time, unless requested otherwise.

Membership Holds:

You can hold your membership for a minimum of 2 weeks and maximum of 6 weeks. You must give (14) days notice for any hold request. Request a hold HERE

Class Reservations & Cancellations:

You must reserve your class spot through the Fitbox member app. Please cancel yourself out of class outside of 12 hours if you know you won’t be able to attend. This provides an opening for other members if the class is at cap (15 per class).

Kids at the Gym:

In order to keep everyone safe and happy, kids must stay in the creche during the 9.15am supervised creche sessions charged @ $2.50/child. Outside of this class time, they must stay in the creche or lounge area at the back of gym. They must stay off the main gym floor or be on the equipment. Kids must refrain from running and screaming in the gym out of respect for the members taking class. The parent is responsible for tending to any of their children if they need assistance.

Open Gym Access:

If utilising the open gym access at CrossFit Caloundra, you must abide by the Open Gym Rules HERE